As an alliance partner, GMI has access to the world’s largest organization of Dynamics partners and specialists in multi-national, multi-site Dynamics 365 implementations. And, whether we need someone on the ground locally to help deploy a project, or we have a small localization question, the alliance can add great value to us and our customers.
When we use Pipol partners in other countries, those partners are present, on-site, they speak the language and know the local requirements. And, customers can benefit from that; they have a partner in their country.
“For instance, we had a very small project, only a few days’ work. There were two users in Belgium and a subsidiary in the USA. So we called Pipol to say we needed a partner in the USA and they connected us with Laurel Loehlin (President of BMI), who I knew from the annual Pipol World Conferences. BMI deployed the project – the customer was happy, we were happy, and BMI was happy – everyone was happy!”
“And, even if we have a small question for instance about German localization. I can connect with Pipol and they will answer me directly, or they’ll connect me with a German partner who can help“, Willem concludes.
Via Pipol, GMI group can also source specialists and other resources from around the globe during peak periods of operations. As well as share resources when demands are low.